Sentiment analysis delivers real‑time customer insight, but unchecked models expose organizations to bias, privacy breaches, and reputational risk. This framework defines the essential boundaries—data, model, deployment, monitoring, and governance—that senior technology leaders must enforce to capture value while mitigating risk.
Sentiment analysis delivers real‑time customer insight, but unchecked models expose organizations to bias, privacy breaches, and reputational risk. This framework defines the essential boundaries—data, model, deployment, monitoring, and governance—that senior technology leaders must enforce to capture value while mitigating risk.